Thats what i say "Anna's Effect"
Government of India has an online Grievance forum at
Can you imagine this is happening in INDIA?
The government wants people to use this tool to highlight the problems they
faced while dealing with Government officials or departments like:
Telecom (incl. Bharat Sanchar Nigam Limited (BSNL) & Mahanagar Telephone
Nigam Limited (MTNL)
Urban Development (Delhi Development Authority (DDA), Land & Development
Office (L&DO), Central Public Works Department (CPWD), etc)
Petroleum & Natural Gas
Civil Aviation (Air India, Airports Authority of India, etc)
Shipping, Road Transport & Highways
Public Sector Banks
Bank of Baroda
Bank of India
Bank of Maharashtra
Central Bank of India
Indian Overseas Bank
Industrial Development Bank of India Ltd
National Bank for Agriculture and Rural Development
Oriental Bank of Commerce
Punjab & Sind Bank
Punjab National Bank
Small Industries Development Bank of India
State Bank of Bikaner & Jaipur
State Bank of Hyderabad
State Bank of India State
Bank of Indore
State Bank of Mysore
State Bank of Patiala
State Bank of Travancore
Union Bank of India
United Bank of India
Public Sector Insurance Companies
GIC of India
Life Insurance Corporation of India
National Insurance Company Ltd.
The New India Assurance Company Ltd.
The Oriental Insurance Company Ltd.
United India Insurance Company Ltd.
National Saving Scheme of Ministry of Finance
Employees' Provident Fund Organization
Regional Passport Authorities
Regional Passport Office, Ahemadabad, Amritsar, Bangalore, Bareilly, Bhopal,
Bhubaneswar, Chandigarh, Chennai, Cochin, Coimbatore, Dehradun, Delhi,
Ghaziabad, Goa, Guwahati, Hyderabad, Jaipur, Jalandhar, Jammu, Kolkata,
Kozhikode, Lucknow, Madurai, Malappuram, Mumbai, Nagpur, Patna, Pune,
Raipur, Ranchi, Shimla, Srinagar, Surat, Thane, Trichy, Trivandrum,
Central Government Health Scheme
Central Board of Secondary Education
Kendriya Vidyalaya Sangathan
National Institute of Open Schooling
Navodaya Vidyalaya Samiti
ESI Hospitals and Dispensaries directly controlled by ESI Corporation under
Ministry of Labour.
Many of us say that these things don't work in India . Couple of months
back, the Faridabad Municipal Corporation laid new roads in his area and the
residents were very happy about it. But 2 weeks later, BSNL dug up the newly
laid roads to install new cables which annoyed all the residents. A resident
used the above listed grievance forum to highlight his concern. To his
surprise, BSNL and Municipal Corporation of Faridabad were served a show
cause notice and the guy received a copy of the notice in one week.
Government has asked the MC and BSNL about the goof up as it's clear that
both the government departments were not in sync at all.
So use this grievance forum and educate others who don't know about this
facility. This way we can at least raise our concerns instead of just
talking about the 'System' in India