Thats what i say "Anna's Effect"

Government of India has an online Grievance forum at


Can you imagine this is happening in INDIA?

The government wants people to use this tool to highlight the problems they
faced while dealing with Government officials or departments like:



Telecom (incl. Bharat Sanchar Nigam Limited (BSNL) & Mahanagar Telephone
Nigam Limited (MTNL)

Urban Development (Delhi Development Authority (DDA), Land & Development
Office (L&DO), Central Public Works Department (CPWD), etc)

Petroleum & Natural Gas

Civil Aviation (Air India, Airports Authority of India, etc)

Shipping, Road Transport & Highways


Public Sector Banks

Allahabad Bank

Andhra Bank

Bank of Baroda

Bank of India

Bank of Maharashtra

Canara Bank

Central Bank of India

Corporation Bank

Dena Bank

Indian Bank

Indian Overseas Bank

Industrial Development Bank of India Ltd

National Bank for Agriculture and Rural Development

Oriental Bank of Commerce

Punjab & Sind Bank

Punjab National Bank

Small Industries Development Bank of India

State Bank of Bikaner & Jaipur

State Bank of Hyderabad

State Bank of India State

Bank of Indore

State Bank of Mysore

State Bank of Patiala

State Bank of Travancore

Syndicate Bank

UCO Bank

Union Bank of India

United Bank of India

Vijaya Bank

Public Sector Insurance Companies

GIC of India

Life Insurance Corporation of India

National Insurance Company Ltd.

The New India Assurance Company Ltd.

The Oriental Insurance Company Ltd.

United India Insurance Company Ltd.

National Saving Scheme of Ministry of Finance

Employees' Provident Fund Organization

Regional Passport Authorities

Regional Passport Office, Ahemadabad, Amritsar, Bangalore, Bareilly, Bhopal,
Bhubaneswar, Chandigarh, Chennai, Cochin, Coimbatore, Dehradun, Delhi,
Ghaziabad, Goa, Guwahati, Hyderabad, Jaipur, Jalandhar, Jammu, Kolkata,
Kozhikode, Lucknow, Madurai, Malappuram, Mumbai, Nagpur, Patna, Pune,
Raipur, Ranchi, Shimla, Srinagar, Surat, Thane, Trichy, Trivandrum,

Central Government Health Scheme

Central Board of Secondary Education

Kendriya Vidyalaya Sangathan

National Institute of Open Schooling

Navodaya Vidyalaya Samiti

Central Universities

ESI Hospitals and Dispensaries directly controlled by ESI Corporation under
Ministry of Labour.

Many of us say that these things don't work in India . Couple of months
back, the Faridabad Municipal Corporation laid new roads in his area and the
residents were very happy about it. But 2 weeks later, BSNL dug up the newly
laid roads to install new cables which annoyed all the residents. A resident
used the above listed grievance forum to highlight his concern. To his
surprise, BSNL and Municipal Corporation of Faridabad were served a show
cause notice and the guy received a copy of the notice in one week.
Government has asked the MC and BSNL about the goof up as it's clear that
both the government departments were not in sync at all.

So use this grievance forum and educate others who don't know about this
facility. This way we can at least raise our concerns instead of just
talking about the 'System' in India

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